Getting the serial number for your 3PAR is one of those regular things you will need to do when you call HPE. What you will find with the 3PAR is that it has 2 serial numbers. A 3PAR and HPE Serial number. This blog has over 150+ 3PAR posts be sure to check out this collection of the best 3PAR posts.
3PAR Serial Number
The 3PAR serial number is easy to find and there are several ways to do it:
Command line - showsys
SSMC – From the main menu select Systems, then in the General area you will see the serial number
3PAR Management Console – as soon as you log in to the GUI you will be taken to the dashboard view and you will see it here as the third item down on the right, shown in the screenshot below.
HPE Serial Number
When you call support they always seem to need to convert the 3PAR Serial number into a HPE one and then log the case. So to save time you can get the HPE serial number by running from the CLI:
shownode -i –svc
Under the nodes section of the output you will see the HPE serial numbers listed as scalable serial.
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And if it is a 3PAR P1000?
3pardc cli% shownode -i -svc
Inventory is only available for HP 3PAR 7×00 and 8400 series systems
How to get HP Serial Number?
Yes that command is only available on the 7000 series. I will publish this comment to see if anyone knows how to get the HP serial number for the 10,000 series
Do the disk expansion shelves have serial numbers? If so how do you get it? 3PAR 8200 storeserve
You can see a serial number if you enter showcage -i from the CLI. But I don’t know that HPE use this serial number, normally they just want the serial number of the base unit.
Spot on, thanks! I just needed it for documentation and compliance purposes 🙂 Not technical at all!
“showcage -i ” gives each individual component serial number but not the one needed for raising support case. Cause, the one I got from my colleague and the 7-x digit of individual serial number from “shownode” is different, neither I find it with showcage -i
Thanks for sharing !
Is there a website that you can enter the 3PAR SN# to get the HPE SN# ?? So I do not have to go back to the Customer, when they give me the 3PAR SN#, which I can’t use.
I don’t know of a website that does this, but HPE themselves are certainly able to convert between the serial numbers if you give them a shout.
Thanks really helpful
Hi
I have a question!!
Is there any way to change 3PAR serial number ??
Or create a fake serial number (and it works)???
Because i don’t want uninitialize 3PAR again !!!
Hope you give me a solution.
Not sure about changing the S/N. But you can reinitialize by running the OOB (Out Of Box) wizard again
Thanks for your answer
I have another question
Can i enter another 3PAR serial number after the process of reinitialize that you said ??
Hi !
Do you have an easy way to get the 3par 7400 to display the LTU’s in the Cli ?
And furthermore, do you know if a system reset will delete the LTU licenses ?
Hi
Sure you can see which licence are installed with the command showlicense