Installing 3PAR SSMC

Today as part of my SSMC kick off week  series I am going to cover the installation of SSMC.  Previously I covered the new features of SSMC 2.1, check it out if you missed it.


SSMC Requirements

Unfortunately SSMC is not universally available to all systems like the CLI and the Management Console.  The first thing to realise is that SSMC is only available to systems running 3PAR OS 3.1.3 and above which effectively means only 7000 and 1o,ooo series systems can be managed, older systems are not supported. SSMC is a web based console which requires you to install the SSMC server component the requirements for which are:

Supported host platforms

Operating systems for Hypervisor Guest virtual machines
• Windows 2012 R2 Hyper-V
• Windows Server 2012 and R2 (64-bit)
• Red Hat Enterprise Linux 6 (64-bit)

• ESX 5.1
• ESX 5.5
• Windows 2008 R2 Hyper-V
• Windows 2012 Hyper-V

Operating systems for physical servers and workstations
• Windows Server 2008 R2 (64-bit)
• Windows Server 2012 and R2 (64-bit)
• Windows 7 (64-bit)
• Windows 8.1 (64-bit)
• Red Hat Enterprise Linux 6.x (64-bit)
• Red Hat Enterprise Linux 7.x (64-bit)

Supported browsers
• SSMC supports the following browsers (64-bit preferred):
• Microsoft Internet Explorer 10 and 11
• Google Chrome versions 37 and 38
• Mozilla Firefox versions 32 and 33

The minimum physical requirements
• Two logical processors
• 4 GB RAM
• 2 GB free disk space
• Supported 64-bit operating system

Also port 8443 on the SSMC server must be open to inbound connections.


Don’t let the long list of requirements put you off the install is really easy and I just wanted to include them for completeness as this is a new technology.

 SSMC Install

Before you begin you will need to download SSMC 2.1 from the 3PAR sofftware depot

1 Before beginning disable any AV services on the system you are installing to

2 Mount the SSMC ISO using Virtual CloneDrive or similar

3 Choose to autorun the ISO

4 Read through the introduction and click next

1 into

5 Agree to the license agreement

2 license agrement

6a If you are upgrading from a previous version of SSMC, a box will pop up advising that a previous version was detected just click OK. If you are not upgrading skip to step 7.

3 detected upgrade

6b You will then see a screen informing you the old version is being removed

3 removing old version

6c Next you are given the option to use existing SSMC data which preserves the connections to existing systems. Next move to step 9

5 use existng ssmc data

7 If you are not upgrading next you will select the install location. Just leave it at default unless you have reason to change it and choose next

10 install folder

8 The default port is 8443, leave it at this unless you have a specific reason to change it

11 8443

9 You will see a summary screen of your options just click install

6 pre install summary

10 You will then see a screen reminding you that inbound connections to port 8443 need to be open

8 firewall reminder

Finally you will see the install summary screen followed by the install complete screen


7 installing screen

9 complete


I have covered the installation of the other 3PAR management tools in previous posts:

Installing The 3PAR Management Console

Installing The 3PAR CLI

Next in the series I will be covering the SSMC Administrator Console and adding systems.



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7 thoughts on “Installing 3PAR SSMC

  1. Thanks for the ssmc info. However – since you reference “today”, “tomorrow”, etc., it would be handy to have the posting date at the top of the post, so we know what to look for and when.


    1. Glad you enjoyed it. If you take a look at the bottom of each post the date follows the tags and is in a grey text. Hope that helps

  2. I have tried to upgrade SSMC from 2.3. to 2.3.1.

    I uninstalled old version and have run new version, at the end of installation I got message that SSMC Service is not in the running state. When I checked under services, SSMC service was not there.

    I tried a few more times but same result. Then I uninstalled 2.3.1 and tried to install old version (2.3) that was running on this server before I tried upgrade, but got same message.

    I am logged as local administrator on this server, I also tried to run installation .exe file as administrator still no luck.

    I have tried to install 2.3.1 on other server (VM) and installation is successful.

    It seems that problem in in my Windows 2008 R2 server.

    Any idea what can be the reason for installation to fail.

      1. I had similar issue. Installer finishes and claims that secure port could not be obtained. The service is there, starts, but stops after a few minutes. I selected port 28443 during install, and that port is never open according to PS> netstat -an | findstr “28443”

        Disabling AV (WebRoot) resolved.


    1. I have a similar problem, upgraded 2.2 to 2.3.1 in win7 x64 platform. no SSMC service, intaller massage SSMC service not in running state. back to te old version and the same problem. AV disabled.

      1. I have tried everything and no luck.

        Even thou I uninstalled old version of the software and have choose option to delete all data during uninstall process, removed everything from registry, when I install new version it discovers that this software was already installed and asks me if I want to use settings from previous installation. At the end of installation process I am getting error that service can’t start.

        I have reformatted disk drive and reinstalled OS. After this I was able to install new version of the software and it was working fine.

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