Installing 3PAR SSMC

The 3PAR SSMC (StoreServ Management Console) is now the go to management tool for 3PAR systems.  In this how to guide we will be covering how to download and install the 3PAR StoreServ Management Console. If you are working with an older system running 3PAR OS 3.1.3 you will need to use the 3PAR Management Console.  Be sure to checkout my post on installing the 3PAR Management Console to get up and running.

StoreServ Management Console Requirements

As above first assure your system is running 3PAR OS 3.1.3 or above. SSMC is a web based console which requires you to install the SSMC server on either a Linux or Windows based server. This post will deal with the procedure to get SSMC installed on a Windows server.

First ensure your SSMC server meets the following requirements taken from the HPE SSMC release notes 3.1.

Supported host platforms

Supported browsers

  • Microsoft Internet Explorer
  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox

The minimum physical requirements
• Two logical processors
• 4 GB RAM
• 2 GB free disk space
• Supported 64-bit operating system

Whilst the above is the minimum recommended specs for installation.  The table below shows the recommended specs depending on the scale of your 3PAR infrastructure.

Table showing specifications for different sized 3PAR estates

Port 8443 on the SSMC server must be open to inbound connections.

SSMC Install

Before you begin you will need to download SSMC from the 3PAR Software Depot

1 Double click the setup file to begin

SSMC Install Welcome Screen

2 Read through the introduction and click next

Introduction screen

3 Agree to the license agreement

Accepting the HPE license agreement

4a If you are upgrading from a previous version of SSMC, a box will pop up advising that a previous version was detected just click OK. If you are not upgrading skip to step 7.

detected existing version requesting upgrade

4b You will then see a screen informing you the old version is being removed

removing old version

4c Next you are given the option to use existing SSMC data which preserves the connections to existing systems. If you are upgrading move to step 7, for a fresh install read on.

confirming using existng ssmc data

5 If you are not upgrading next you will select the install location. Just leave it at default unless you have reason to change it and choose next

Confirming installation folder

6 The default port is 8443, leave it at this unless you have a specific reason to change it

Setting access port to 8443

7 You will see a summary screen of your options just click install

Pre-installation screen showing settings selected

8 You will then see a screen reminding you that inbound connections to port 8443 need to be open

Port 8443 warning

Finally you will see the install summary screen followed by the install complete screen

Next you will need to add your 3PAR systems to SSMC. I have covered this in my SSMC Administrator Console post.

If you wish to install any of the other 3PAR management tools check out these related posts:

Installing The 3PAR Management Console

Installing The 3PAR CLI

Finally you can read more about the SSMC install process and more in the HPE 3PAR StoreServ Management Console Administrator Guide






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9 thoughts on “Installing 3PAR SSMC

  1. Thanks for the ssmc info. However – since you reference “today”, “tomorrow”, etc., it would be handy to have the posting date at the top of the post, so we know what to look for and when.


    1. Glad you enjoyed it. If you take a look at the bottom of each post the date follows the tags and is in a grey text. Hope that helps

  2. I have tried to upgrade SSMC from 2.3. to 2.3.1.

    I uninstalled old version and have run new version, at the end of installation I got message that SSMC Service is not in the running state. When I checked under services, SSMC service was not there.

    I tried a few more times but same result. Then I uninstalled 2.3.1 and tried to install old version (2.3) that was running on this server before I tried upgrade, but got same message.

    I am logged as local administrator on this server, I also tried to run installation .exe file as administrator still no luck.

    I have tried to install 2.3.1 on other server (VM) and installation is successful.

    It seems that problem in in my Windows 2008 R2 server.

    Any idea what can be the reason for installation to fail.

      1. I had similar issue. Installer finishes and claims that secure port could not be obtained. The service is there, starts, but stops after a few minutes. I selected port 28443 during install, and that port is never open according to PS> netstat -an | findstr “28443”

        Disabling AV (WebRoot) resolved.


    1. I have a similar problem, upgraded 2.2 to 2.3.1 in win7 x64 platform. no SSMC service, intaller massage SSMC service not in running state. back to te old version and the same problem. AV disabled.

      1. I have tried everything and no luck.

        Even thou I uninstalled old version of the software and have choose option to delete all data during uninstall process, removed everything from registry, when I install new version it discovers that this software was already installed and asks me if I want to use settings from previous installation. At the end of installation process I am getting error that service can’t start.

        I have reformatted disk drive and reinstalled OS. After this I was able to install new version of the software and it was working fine.

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