If you need to do a logs collection from an EMC Unity storage system follow this procedure:
1 Enter the management IP address of your Unity system into a web browser and login. From the left-hand bar select service
2 On the top bar select service tasks
3 Ensure that Collect Service Information is selected and click on the Execute button
4 In the Collect Service Information window click the plus arrow near the top to initiate a logs collection
5 Once the SP collect is complete you will see a save file dialog. Save the files locally, then upload them to EMC as requested.