3PAR SSMC page cannot be displayed

I had a situation the other day where I couldn’t get connected to the SSMC, I kept getting a page cannot be displayed message. I spent a good amount of time checking logs, restarting services and swearing.

page cannot be displayed

 

After some time the solution turned out to be blindingly obvious, the browser I was trying to connect from wasn’t supported. To save someone else the pain here is the list of supported browsers on SSMC 2.2:

 

  • Microsoft Internet Explorer 10 and 11
  • Google Chrome versions 37, 38, 40, 41, 43, and 44
  • Mozilla Firefox versions 32, 33, 36, 37, 38, and 39

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One thought on “3PAR SSMC page cannot be displayed

  1. Hi Richard,
    Good point.
    But I believe there is one more point we need to consider if SSMC is not loading.
    The Storeserve management console server will be stopped.
    Once restarted it will be normal.
    KK

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