I had a situation the other day where I couldn’t get connected to the SSMC, I kept getting a page cannot be displayed message. I spent a good amount of time checking logs, restarting services and swearing.
After some time the solution turned out to be blindingly obvious, the browser I was trying to connect from wasn’t supported. To save someone else the pain here is the list of supported browsers on SSMC 2.2:
- Microsoft Internet Explorer 10 and 11
- Google Chrome versions 37, 38, 40, 41, 43, and 44
- Mozilla Firefox versions 32, 33, 36, 37, 38, and 39
Hi Richard,
Good point.
But I believe there is one more point we need to consider if SSMC is not loading.
The Storeserve management console server will be stopped.
Once restarted it will be normal.
KK